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Privacy Policy

 

This Privacy Policy explains how Sriprapa Thai Massage ("we," "us," or "our") collects, uses, and protects your personal information when you use our services or visit our website.

1. Information We Collect We may collect personal information from you when you make a booking, use our services, or sign up for our newsletter. This may include:

  • Personal Information: Your name, phone number, and email address.

  • Health Information: Any information you provide about muscle aches, skin issues, or health precautions to ensure we can provide the most suitable and safest massage service.

2. How We Use Your Information We use your information for the following purposes:

  • To confirm your booking and provide the services you requested.

  • To improve our service quality to better meet your needs.

  • To contact you about promotions or news we think you might be interested in (you can opt out at any time).

  • For security purposes.

3. Data Protection We are committed to protecting your personal information. We have implemented appropriate security measures to prevent unauthorized access, use, or disclosure of your data.

4. Sharing of Information We will not sell, rent, or trade your personal information with third parties, except where necessary to provide our services or as required by law.

5. Your Rights You have the right to access, correct, or delete your personal information at any time. If you have any questions about this policy, please contact us.

 

Accessibility Statement

 

Sriprapa Thai Massage is committed to providing equal and convenient access to our services for all customers. We prioritize accessibility for individuals with disabilities or special needs.

Measures We Have Taken:

  • Service: Our staff is trained to understand and assist all customers with courtesy and care.

  • Communication: We are prepared to provide service information in various formats. If you have any communication limitations, please inform us in advance.

We welcome suggestions for improving our services. If you have any questions or feedback, please contact us.

 

Terms & Conditions

 

By using the services of Sriprapa Thai Massage, you agree to the following terms and conditions.

1. Booking and Cancellation

  • Booking: You can book an appointment through our [Booking channels, e.g., website, phone, app].

  • Cancellation: If you need to cancel or change your appointment, please notify us at least [24 hours] in advance. If you cancel after this period or are a no-show, we reserve the right to charge a partial fee.

2. Health Information

  • You must provide accurate and complete health information to our staff to ensure we can provide safe services, especially if you have chronic health conditions or are pregnant.

3. Inappropriate Behavior

  • We have a zero-tolerance policy for any form of inappropriate behavior, both verbal and physical. If such behavior occurs, we reserve the right to terminate the service immediately and ask you to leave the premises.

4. Personal Property

  • We are not responsible for the loss of or damage to personal property not under our direct supervision. Please keep your valuables with you at all times.

 

Refund Policy

 

We are committed to providing high-quality services to all our customers. If you are not satisfied with the service, please inform us while the service is in progress so we can rectify the situation or adjust the service accordingly.

Refund Conditions:

  • Service Dissatisfaction: If you are not satisfied with the quality of the massage, please inform the staff or manager immediately. We will consider assigning a different masseuse or adjusting the type of massage.

  • Unused Services: A full refund for the service fee can be provided if you cancel your booking in advance according to the conditions stated in the "Terms & Conditions."

  • Gift Cards or Packages: Purchased gift cards and packages are non-refundable and cannot be exchanged for cash.

Refund Procedure:

  1. State your request for a refund with a detailed reason.

  2. The refund will be considered at our discretion, and we will inform you of the decision within [7-14 business days].

** This policy is established for a mutual understanding between the customer and our establishment, and to ensure your utmost satisfaction with our services.

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